Privacy Policy

Your Privacy Matters

At RightWay Norwalk Concrete, we respect your privacy. This policy explains what information we collect, how we use it, and how we protect it. We'll never sell your personal information to third parties.

By using our website or services, you agree to the collection and use of information as described in this policy.

Information We Collect

We collect information you provide directly to us when you:

• Request a quote or contact us through our website
• Call or email us about our services
• Sign a contract for concrete work
• Communicate with us during your project

This information typically includes your name, address, phone number, email address, and details about your concrete project.

How We Use Your Information

We use the information we collect to:

• Provide quotes and communicate about your project
• Schedule and complete concrete services
• Send you updates about your project status
• Respond to your questions and requests
• Improve our services and customer experience
• Send occasional updates about our services (you can opt out anytime)

Information Sharing

We do not sell or rent your personal information to anyone. We may share your information only in these situations:

• With subcontractors or suppliers who help complete your project
• When required by law or to comply with legal processes
• To protect our rights, property, or safety, or that of our customers
• If our business is sold or merged (your information would transfer to the new owner)

Website Data and Cookies

Our website may collect basic information about your visit, like your IP address, browser type, and pages you view. This helps us understand how people use our site and improve it.

We may use cookies (small data files stored on your device) to remember your preferences and make your experience better. You can set your browser to refuse cookies, but some website features may not work properly.

Third-Party Services

Our website may use third-party services like Google Maps for location features or form providers to collect quotes. These services have their own privacy policies, and we encourage you to read them.

We're not responsible for the privacy practices of external websites you might visit through links on our site.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no internet transmission is completely secure, so we can't guarantee absolute security.

We keep your information only as long as needed to provide services and comply with legal requirements.

Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request corrections to your information
• Ask us to delete your information (subject to legal requirements)
• Opt out of marketing communications
• Request a copy of your data

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. If you believe we've collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we'll post the new policy on this page and update the date at the top. Significant changes will be communicated more prominently.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out:

RightWay Norwalk Concrete
14403 Devlin Ave, Norwalk, CA 90650
Phone: (562) 353-1928
Email: support@norwalkconcreteco.com